Terms of
Engagement.
The framework of our digital partnership. This document outlines the legal boundaries, operational standards, and shared responsibilities governing the use of pixelhatch’s web properties and studio services.
Scope of Digital Access
Access to this website is provided on a temporary, non-exclusive basis. While we strive for 99.9% uptime, we do not promise that our digital environment will be uninterrupted or error-free. We reserve the right to withdraw or amend the services we provide on the site without notice for maintenance, security updates, or studio restructuring.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and comply with them. Use of the site for any fraudulent or harmful purpose, including the distribution of malware or unauthorized data harvesting, is strictly prohibited.
User Conduct & Ethics
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No Systematic Extraction
The use of automated systems or software to extract data from this website for commercial purposes ('screen scraping') is prohibited unless specifically authorized via a written API agreement.
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Identity Integrity
When interacting with our contact forms or client portals, you must provide accurate, current information. Impersonation of London studio staff or other clients is a breach of these terms.
"Design without restraint is chaos; business without structure is unsustainable."
Limitation of Liability & Statutory Rights
Ownership of Craft
Unless otherwise stated, pixelhatch and/or its licensors own the intellectual property rights for all material on pixelhatch.company. All intellectual property rights are reserved. You may access this from pixelhatch.company for your own personal use subjected to restrictions set in these terms and conditions.
You must not republish material from pixelhatch, sell, rent or sub-license material, reproduce, duplicate or copy material, or redistribute content from pixelhatch (unless content is specifically made for redistribution).
Trademarks
The 'pixelhatch' name, logo, and 'hatch' motif are registered marks within the United Kingdom.
Code Assets
Custom CSS frameworks and JS logic used on this site are protected by copyright law.
Where to Start
Understanding your relationship with pixelhatch requires reviewing several interconnected documents. Here is the hierarchy of our legal framework.
Privacy Framework
How we handle your data under UK GDPR.
Tracking Parameters
Complete audit of our cookie and session usage.
Delivery Standards
Our operational KPIs and project milestones.
For specific contractual inquiries or to request a print-ready version of our Master Service Agreement (MSA), please contact our London office directly.
Connect with the StudioGoverning Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Studio Contacts
pixelhatch
35-39 Old St, London EC1V 9HX
United Kingdom
+44 20 7253 3500
Disclaimer
While we aim for absolute accuracy, the information on this website is provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind.